FAQ2026-01-12T11:43:48-07:00

Frequently Asked Questions

We’ve compiled answers to the most common questions about Trak-kit—based on client emails, calls, and project experience—to help you quickly find the information you need. If you don’t see your question listed, please contact us. Our team is always available to assist and guide you through the process.

General

Where can I see a Trak-kit in person?2026-01-12T11:49:13-07:00

Most Trak-kit systems are custom and made to order. However, some showrooms and demo locations are available. If there isn’t one in your area, we can schedule a live video demonstration. Contact us for details.

Where can I purchase a Trak-kit?2026-01-12T11:50:21-07:00

You can purchase Easy Trak directly from our website. For Custom Trak-kits, complete and submit the Custom Trak-kit Request Form available on our site. If possible, include photos or drawings of your space along with the form.

Is Trak-kit available internationally?2026-01-12T11:48:58-07:00

Yes. We ship globally and coordinate with local installers and integrators. Contact us for region-specific details.

Trak-kit System

What is the maximum screen size or weight a Trak-kit can support?2025-12-02T11:22:55-07:00

Standard Trak-kits support displays up to 500 lbs (226.8 kg).
Custom systems can handle up to 1200 lbs. (544.3 kg) for large displays or video walls (100″+ inches / 2540+ mm).
Ceiling or structural mounting must support both static and dynamic loads.
We can assist with design, engineering, and structural drawings.

Can Trak-kit accommodate both vertical and horizontal motion?2025-11-28T11:51:48-07:00

Yes. Dual-motor or gantry-based designs allow for both. Vertical lifts are typically rated up to 300 lbs (136 kg) dynamic load, with precision positioning of ±2 mm under full load.

Is there a motorized version of Trak-kit?2026-01-12T11:52:14-07:00

Yes. Motorized models offer linear, vertical, rotational, and orientation automation. Motors are programmable and integrate with third-party control systems. Contact us for actuator specifications and control protocols.

Can I mount additional devices like soundbars or speakers?2025-11-13T12:12:20-07:00

Yes. Custom brackets can support AV components with defined load distribution. Audio enclosures can be designed with tuned acoustic chambers and dampened mounts.

Easy Trak

What is Easy Trak designed for?2025-11-13T12:14:34-07:00

Easy Trak is ideal for families, gamers, and remote workers who want a clean, flexible, DIY-friendly system with simple, plug-and-play installation.

What are the standard lengths and screen sizes supported?2025-12-06T09:29:36-07:00

Standard lengths: 40″, 60″, 80″ inches (1000, 1500, 2000 mm). Custom sizes are available.
Supports screens 32″–75″ inches (813 – 1900 mm)
Support weights up to 250 lbs (113.4 kg)
VESA mount patterns supported: 100×100 to 600×400 mm.

What’s included with Easy Trak?2025-11-13T12:17:32-07:00

Pre-assembled crate includes:
• Aluminum tracks
• Trolley with bearing wheels
• Integrated cable chain
• Ceiling mounts, covers, and brushes
• Universal VESA brackets
• Load-test certification available upon request.

What wiring comes with Easy Trak?2025-12-06T09:32:29-07:00

Easy Trak includes:
• 2× Cat6 cables
• 1× 12/3 power cable
• 1× 16/6 AV cable available lengths: 25’, 50’, or 75’ feet (762, 1524, 2286 cm)
• Additional flexible, stranded wiring can be added by the user.

Can I install Easy Trak myself?2025-11-13T12:20:23-07:00

Yes. Easy Trak is DIY-installable into wood studs or concrete ceilings. A detailed installation guide and safety checklist are included. Typical installation time: 2–4 hours.

Custom Trak-kits

What customization options are available?2025-11-28T12:00:44-07:00

Custom Trak-kits options include:
• Load capacities from 250–1000 lbs (113.4–453.6 kg) per trolley
• Motorization, vertical lift, corner turns, 360° rotation, and portrait/landscape rotation
• Material choices (aluminum, steel, composites)
• Finishes and control integration (manual, RS-232, serial, IP-based)

How long can a Custom Trak-kit be?2025-12-06T09:34:33-07:00

Typical lengths reach up to 100′ ft (3028 cm), depending on cable weight and flexibility. Longer runs are possible using fiber optic cabling for signal integrity.

Can I get assistance with design and planning?2026-01-12T11:53:55-07:00

Yes. We provide design consultation, load calculations, and 3D renderings/drawings. Use our Custom Trak-kit Request Form to start.

Do you provide installation services?2025-11-13T12:33:24-07:00

Yes. We offer live video install walkthroughs, certified installers, and coordination with architects, general contractors, and integrators. Systems are fully tested prior to shipping, with videos provided for easy reference.

Installation

Can I install Trak-kit myself?2026-01-12T11:55:25-07:00

Easy Trak is DIY-friendly. Custom Trak-kits often require structural reinforcement, electrical wiring, or lift equipment. Consult a licensed contractor or contact us.

Do you offer certified installers?2025-11-13T12:56:37-07:00

Yes. Our certified installers are trained for both residential and commercial projects.

Can Trak-kit be hidden inside ceilings?2025-11-28T12:03:23-07:00

Yes. Recessed installations require 4–8″ inches (101.6–203.2 mm) vertical clearance. We provide architectural drawings and coordination support. Ensure drop ceilings account for HVAC and obstruction clearance.

Where can I find installation instructions?2025-11-13T12:58:40-07:00

Installation manuals are included with your system and available upon request from our support team.

Electronics & AV Integration

Do I need to buy my own A/V cables?2025-12-06T09:27:35-07:00

Trak-kits include:
• Power cables (16/3–14/3)
• 2× stranded Cat6 cables

You may add your own audio, video, control, or network cables. All wiring is shielded and EMI-compliant—use flexible stranded cables only.

Are Trak-kit systems UL/ETL listed?2025-11-13T13:02:43-07:00

Select components are UL or ETL certified. Each system meets strict safety and quality standards. Although most systems are unique, all wire management components are UL listed.

Can Trak-kit support HDMI, fiber, or audio over Cat6?2025-11-13T13:04:15-07:00

We recommend HDMI-over-Cat6 instead of traditional HDMI cables, as HDMI is inflexible and prone to failure over long runs. Cat6 provides greater flexibility and upgrade potential.

Can Trak-kit move with speakers, webcams, lights, or mics?2025-11-13T13:05:51-07:00

Yes. Auxiliary equipment (speakers, cameras, microphones, etc.) can be mounted on the AV arm or rear brackets. Devices maintain alignment with display orientation. Back covers or artwork panels can also be mounted on the reverse side.

Do you offer integration with smart home systems?2025-11-13T13:06:55-07:00

Yes. Trak-kit integrates with Crestron, Lutron, Control4, Savant, and KNX systems using RS-232, TCP/IP, IR, or contact closure protocols.

Can Trak-kit support dual displays or rear-mounted artwork?2025-11-13T13:08:31-07:00

Yes. Brackets support dual-facing screens, static or rotating, as well as rear covers for artwork, acoustic panels, or branding.

Can you help configure Trak-kit with my AV system?2025-11-13T13:09:49-07:00

Absolutely. We offer AV system planning, layout drawings, signal testing, and installation coordination.

Architecture, Design & Integration

Do you collaborate with architects and interior designers?2025-11-13T13:12:08-07:00

Yes. We work closely with design teams to provide drawings, mount specifications, finish options, and pre-construction consultation. Our Custom Trak-kit Studio specializes in one-of-a-kind dynamic systems, including curved Traks, multi-axis configurations, and LED video wall integrations.

Can you provide CAD or BIM documentation for planning?2025-11-13T13:14:21-07:00

Yes. CAD blocks, Revit families, and datasheets are available upon request. Some files may require an NDA. Contact us for more information.

Does Trak-kit work with acoustic partitions or media walls?2025-11-13T13:15:23-07:00

Yes. The Multi-Panel Trak System is designed for movable walls, media surfaces, and acoustic separation. Each panel can include onboard power, data, and A/V connectivity.

Can Trak-kit be recessed into ceilings or walls?2025-11-13T13:17:05-07:00

Yes. Many Trak-kit systems can be recessed into ceilings, soffits, or cabinetry. We provide framing and trim kits and advise on clearance requirements for integration with finished ceilings.

Can Trak-kit integrate with lighting?2025-11-13T13:18:26-07:00

Yes. Options include LED cove lighting for surface mounts and puck lights for recessed installations. Dynamic white and RGB options are available, compatible with DMX and low-voltage dimming systems.

Do you support LEED, WELL, or other green building standards?2025-11-13T13:19:13-07:00

Yes. We provide material transparency documentation and energy-efficient automation options to align with your sustainability goals.

Can Trak-kit integrate with control systems (e.g., Crestron, Lutron)?2025-11-13T13:20:09-07:00

Yes. Systems can be configured for advanced control with native support or API documentation available upon request.

Can I include artwork or decorative elements on the back of the screen?2025-11-13T13:21:16-07:00

Yes. Rear panels can feature printed art, fabric, acoustic materials, or architectural finishes. Our design team can help tailor this to your space and aesthetic.

Understand the Power of Trak-kit

Discover how Trak-kit’s advanced architectural system transforms the relationship between media and space—enabling dynamic movement, flexible design, and smarter spatial planning.

Elevate Your Space with
Custom Trak-kits

Redefine your space with bespoke Custom Trak-kits—crafted for seamless integration, tailored performance, and dynamic design versatility.

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